Get director-level expertise without the full-time cost

I offer my time from just one day a month, giving you director-level delivery expertise on tap. It’s a simple way to access leadership-level input without hiring a full-time delivery director.

With 19 years of delivery experience, including 9 years running an agency and leading its delivery practice, I bring capacity, experience and perspective.

Whether you need help shaping delivery strategy, making sense of your delivery capability, supporting your team, or just someone to sense-check things, I bring the kind of experience that usually sits at director level - but without the full-time overhead.

This is a great option if you want someone who really gets delivery, someone your team can lean on, and someone who helps things feel lighter.

This works well if you want to:

- Have a trusted delivery advisor always on hand
- Offer your team a sounding board for tricky situations
- Sense-check estimates, plans, proposals and risks
- Get support with hiring, team shaping, and ways of working
- Make space for you (or your team) to think, plan and breathe

Ideal for:

- Founders, directors or heads of profession
- Teams without internal delivery leadership
- Organisations going through change or growth

How it works:

- Minimum of 1 day per month, booked in advance
- You can use the time flexibly - spread across weeks or in larger chunks
- We'll agree a focus together based on what you and your team need

Get in touch to see if I can help.

Practical advice, strategic thinking, calm direction

I offer senior-level delivery consultancy shaped by nearly two decades of hands-on experience leading projects, building teams, and helping organisations get delivery working well.

For the past 9 years, I’ve been Delivery Director at Paper, a user-centred design agency I co-founded, where I helped shape strategy, support teams, and lead complex work across public and private sectors.

Whether you need strategic input, short-term leadership, or help unblocking a specific challenge, I bring a calm, grounded perspective and the experience to back it up.

You’ll get a thoughtful, human approach to delivery that supports teams to do their best work, with a focus on what’s practical, not just what looks good on paper.

This is shaped by nearly two decades of hands-on experience leading projects, building teams, and helping organisations get delivery working well.

Whether you’re scaling a delivery function, trying to fix what feels broken, or just want an experienced sounding board, I’ll help you get clarity on what’s working, what’s not, and what to do next.

This is a good fit if you want help with:

- Auditing and improving delivery practices
- Reviewing how projects are set up and run
- Designing or scaling a delivery function
- Clarifying team roles, responsibilities, and ways of working
- Resolving conflicts in teams or with a client
- Introducing user-centred delivery in a sensible, human way
- Coaching or mentoring internal delivery people

Let’s chat about how I might help.

Experienced and trusted delivery support when it’s needed

Whether it’s kicking off a new project or bringing calm to one already underway, I offer hands-on delivery leadership shaped by real-world experience across public and private sectors.

I’ve delivered 50+ projects and services for organisations like the Department for Education, NHS England, University of Sheffield, University of Salford, HSBC, Co-op and many more.

Whether it’s a discovery, alpha, beta or live phase, I can join your team and take on the day-to-day delivery so you don’t have to worry about the details.

If you’re looking for a calm, experienced hand to lead your project, get in touch.

Project types I typically support:

- End-to-end service delivery
- Project recovery and stabilisation
- New product or service launches
- Public sector discovery/alpha phases
- Cross-functional team coordination
- Agile coaching and process design

Build confidence with practical, people-focused training

My first course focuses on how to deliver work without the chaos, sharing practical tools and techniques for delivery managers, project leads, and anyone trying to keep things moving without burning out.

It’s designed for people who want to build delivery confidence, reduce stress, and feel more in control, even when things get messy.

I’ve trained loads of people over the years, from new starters to seasoned pros. This course brings together the stuff that actually works in the real world: clear tools, honest advice, and space to talk through tricky delivery situations.

What we’ll cover:

- Tools for staying calm under pressure
- Techniques for managing delivery with people in mind
- How to deal with uncertainty, blockers and tricky team dynamics
- Real-world approaches to estimation, planning and comms
- Making delivery work, even without the perfect setup
- Practical templates and examples to take away

The format:

- 1-day remote session
- For up to 6 people
- Interactive and informal, no jargon
- Group discount options available

The first course launching Summer 2025.

I bring years of experience hiring delivery managers, researchers and designers. I can support with writing job descriptions, interview messaging, and sitting on panels when needed.

I’ve managed business finances for years, using solid tools and processes. I can share templates, tips and ways to keep things steady and so you don’t get caught out (Corporation Tax and VAT, I’m looking at you).

I created a delivery framework which can help define skills, spot gaps and build confidence into your roles.

I know what helps people feel welcomed and supported and how to handle offboarding with care, clarity and respect.

I’ve had to make redundancies twice and it’s a grim, lonely, horrible place to find yourself. No need to be alone. It’s hard, but I know how to make it transparent, respectful and less isolating for those involved.

I’ve co-run an agency for 9 years. I can share what helped us grow sustainably, stay grounded, and support our team well along the way.